Business Features

Basic Features:

 


Admin Portal

Created just for account managers, a dedicated portal that lets you control all functions of your phone system.

Call Continuity

Call Continuity from Digital Telephony makes sure that you’ll never have VoIP service interruption – even if the power goes out.

Call Logs

Provides detailed business VoIP call records by extension or account.

Call Screening

Know who’s calling before you answer. Send the call to voicemail or transfer it away before you ever speak to the caller.

Caller ID Block

Block your caller ID from being displayed on outbound calls.

Click to Call Me

Embed a button in to your webpage or email signature that provides your customers with a quick and easy way to contact you.

Custom Tagging

Easily identify origin of incoming calls by adding a unique tag to each published phone number.

Do Not Disturb

Callers go directly to voicemail when you don’t want to be disturbed.

Follow Me

Calls can be forwarded to multiple numbers that will ring in a designated sequence.

Multiple Devices on One Extension

You can use up to three different phones on the same Digital Telephony extension.

Outlook Integration

Outlook Integration is a seamless way for Digital Telephony users to integrate Outlook with their business VoIP phone system.

Seven-Digit Dialing

Set a default area code for your VoIP extension or account and make numbers in that location even easier to dial.

Virtual Receptionist

The Virtual Receptionist is a free feature included with every Unlimited Extension account that streamlines efficiency for your business.

Call Announce

Call Announce whispers an audible version of the custom tag to you before the call is connected.

Call Forwarding

Redirect calls to your mobile or other phone so you won’t miss any calls.

Call Park

“Park” a call in a “spot” and have the call retrieved by another extension on the account.

Call Transfer

Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly).

Caller ID

Know who’s calling before you answer.

Click-to-Dial

Seamlessly integrate Digital Telephony VoIP service with your Web Browser and Outlook and initiate calls with Click-to-Dial.

Dashboard

Provides real time status of all extensions within your cloud PBX.

Dynamic Caller ID

Present any phone number on your account as your outbound caller ID.

Local Number Portability (LNP)

Keep an existing phone number by porting it from your current provider.

Music on Hold

Digital Telephony customers have the option of uploading their own music or customized recording.

Set Caller ID

Select any number on your account that you would like to appear as your caller ID.

User Portal

End-users configure and manage their own business VoIP service through an easy-to-use Web interface.

Voicemail

VoIP Voicemail is a cloud PBX voicemail feature that allows you to securely check your messages from anywhere, even online.

Call Conference

Add a second outgoing call to an already connected call.

Call Hold

Easily put a call on hold while you answer another call.

Call Pass

Transfer calls that were taken on your cell phone using Never Miss Call settings back to your desk phone without interruption.

Call Waiting

Be notified when someone else is trying to call if you are already on a call.

Cell Phone Integration

Forward calls to cell phones and use VoIP functions from cell phones.

Cloud PBX

Because Digital Telephony’ VoIP service and features are hosted in the cloud, there’s no equipment to buy.

Directory Assistance (411)*

Directory Assistance (411) is an included VoIP feature from Digital Telephony that allows you to gather information from listings.

Emergency Assistance (911)

Set an address for individual extensions or your entire account so that responders know where to send help in the event of an emergency.

Mobile App/h4>

Digital Telephony’ convenient mobile application helps you take the efficiency and flexibility of your business phone system on the road.

Never Miss a Call

Never Miss a Call allows you to customize VoIP call settings so that you always stay connected no matter where you are.

Simultaneous Ring

Configure your cell phone or other type of desk phone to ring as soon as a call comes in.

Unified Inbox

Manage your voice, fax, and email messages from a single inbox in your email client.

Voicemail to Email

Receive voicemail as an .mp3 file (audio file) attached to email.

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